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Care for your KitchenAid

Our tips for how to care for your KitchenAid Stoneware and Cast Iron.

Welcome to the world of KitchenAid - We’re committed to helping you create a lifetime of delicious meals for family and friends. To help ensure the longevity and performance of your ceramics, read this handy guide. It will empower you with the best way to use and care for your product.

Common questions

  • How should I store my ovenware? 

    Storing Stoneware Properly:

    • Storing stoneware along with metal implements can cause scratches or chipping in the surface.
    • Take care when nesting your KitchenAid stoneware.

    Storing enameled Cast iron cookware properly:

    • Store cast iron cookware in a dry cupboard. Over time, traces of rust can appear on the edge of your cookware. Use a soft brush or fine sand paper to remove any rust spots, then rub the area with cooking oil. If items are to be stored for a long period of time, place a paper towel between lid and casserole to absorb moisture.
    • Should you accidentally chip/crack the enamel cast iron interior or exterior, you will need to protect the area every time it gets wet to avoid rusting. Rub cooking oil over the exposed surface after you have cleaned and dried the piece thoroughly. Wipe away any excess oil with a paper towel.
  • Are the KitchenAid dishes dishwasher safe?

    Cleaning Cast iron cookware and lid:

    • Your cast iron cookware is handwash only. Do not put in the dishwasher.
    • DO NOT put hot cookware under cold water. Allow cast iron cookware to cool completely before washing, and clean thoroughly after every use.
    • Use a sponge, nylon pad, or dishcloth when cleaning cast iron cookware; do not use oven cleaners, steel wool, harsh detergents, or chlorine bleach.
    • Food residues can be removed by soaking with warm water for 15 to 20 minutes before washing. A soft brush or nylon pad can be used to remove food deposits. Wash, rinse, and dry thoroughly.
    • ALWAYS ensure the cookware is clean before storing.

    Cleaning your bamboo lid:

    • Bamboo lids are hand wash only. Clean with a damp cloth and dry with a soft towel.

    Cleaning stoneware:

    • Allow stoneware to air cool, and clean thoroughly after every use.
    • Do not put hot stoneware under cold water. Allow stoneware to cool completely.
    • This KitchenAid stoneware is dishwasher safe and can be placed on the top or bottom rack. For best results in the dishwasher, use the manufacturer’s recommended dishwasher detergents and cycles.
    • To extend the life of your stoneware, hand washing with warm, soapy water is recommended.
    • Use a sponge or dishcloth when hand cleaning stoneware; do not use oven cleaners, harsh detergents, chlorine bleach, steel wool or nylon scrubbing pads. Hand dry with a soft towel.
    • Always ensure your stoneware is clean and dried thoroughly before storing.
    • Take note that while washing the stoneware it can become very slippery. If the piece should slip out of your hand and break, the edges may be extremely sharp and could cause injury. We recommend wearing rubber gloves which can help grip the slippery, soapy surface. Always rest the piece on the bottom of sink while washing, and use two hands while rinsing.
    • To remove baked-on food, soak stoneware in hot, soapy water for 15 to 20 minutes or as needed before placing it in the dishwasher.
  • Is the box that my ovenware comes in recyclable?

    Yes, the box the ovenware come in is made out of cardboard and is recyclable at kerbside.

IMPORTANT  
  • Use potholders or oven mitts when handling hot stoneware. 
  • Never leave stoneware unattended while in use.
  • Stoneware is oven safe up to 260°C.
  • To avoid damage to the stoneware, do not use on a stovetop or direct flame, do not use under the grill.
  • Metal utensils and cutlery may cause permanent scratches on stoneware. We recommend the use of wooden, nylon or silicone utensils.
  • Bamboo lid is not oven safe and not microwave safe.  
  • Using and caring for your Stoneware

    • Before first use and heat sources
      Before first use  
      • Remove all packaging materials and labels. Please recycle properly.  
      • Wash in warm soapy water; rinse and dry thoroughly with a soft cloth.  
      Heat sources  
      • Stoneware is only suitable for oven (no grill) and microwave use. 
    • General use
      • Stoneware is safe to use in the oven, microwave and the fridge, however, to avoid possible damage from thermal shock, do not place stoneware from a hot oven into the fridge or vice versa.  
      • Stoneware can be stored in the fridge.  
      • Stoneware is safe for cooking or reheating in the microwave.  
      • For best results, add a small amount of liquid or sauce in the bottom of your stoneware when cooking with meat.  
      • Baking time can vary when using stoneware. Monitor and adjust the cooking time as needed.  
      • Use a hot pad or trivet before placing hot stoneware on an unprotected surface.  
      • To avoid possible damage, do not set hot stoneware on a cold or wet surface. 
    • Cleaning and storing
      Cleaning Stoneware 
      • Allow stoneware to air cool, and clean thoroughly after every use.  
      • Do not put hot stoneware under cold water. Allow stoneware to cool completely.  
      • This KitchenAid stoneware is dishwasher safe and can be placed on the top or bottom rack. For best results in the dishwasher, use the manufacturer’s recommended dishwasher detergents and cycles.  
      • To extend the life of your stoneware, hand washing with warm, soapy water is recommended.  
      • Use a sponge or dishcloth when hand cleaning stoneware; do not use oven cleaners, harsh detergents, chlorine bleach, steel wool or nylon scrubbing pads. Hand dry with a soft towel.   
      • Always ensure your stoneware is clean and dried thoroughly before storing.  
      • Take note that while washing the stoneware it can become very slippery. If the piece should slip out of your hand and break, the edges may be extremely sharp and could cause injury. We recommend wearing rubber gloves which can help grip the slippery, soapy surface. Always rest the piece on the bottom of sink while washing, and use two hands while rinsing. 
      • To remove baked-on food, soak stoneware in hot, soapy water for 15 to 20 minutes or as needed before placing it in the dishwasher.  
      Storing Stoneware properly 
      • Storing stoneware along with metal implements can cause scratches or chipping in the surface.  
      • Take care when nesting your KitchenAid stoneware. 
    • Warranty and service
      3 years warranty valid in Europe, Middle East, Africa and Asia Pacific. Manufactured under license by The Cookware Company Ltd., Hong Kong. Limited Warranty provided by manufacturer.  
      Damage upon receipt: 
      If the product is found to be defective upon receipt and examination, the Manufacturer will provide product or part replacement with an identical or similar item. This warranty is limited to the original consumer upon presentation of a dated proof of purchase, and coverage is not transferrable.  
      What is not covered by this warranty:  
      1. Damage from ordinary wear and tear such as scratches, dents, stains or discolouration to all surfaces (including non-stick coatings) or other damage that does not impair the function of the cookware.  

      2. Damage due to improper handling, overheating, accident, abuse, misuse, fire, flood, theft, acts of God, neglect, corrosion, modification, exposure to extreme temperatures or failure to follow the manufacturer’s use and care instructions. 

      3. Damage or breakage of pans or lids due to dropping or impact.  

      4. Shipping, freight or insurance fees to deliver replacement parts or return defective products to an Authorized Customer Service Center.  

      5. Use of this product in commercial applications. 

      6. Minor imperfections or blemishes due to variations in paint, enamel, metals, plastic, silicone, ceramic, stoneware, glass or textile. 
       
      7. Replacement product or parts when used outside Europe, Middle East, Africa and Asia Pacific. Manufacturer will not pay for: the cost of repair or replacement under the excluded circumstances shall be borne by the customer. Service must be provided by an Authorized Customer Service Center.  

      8. Surface damage due to chemical interaction or cleaning agents including but not limited to scouring pads, abrasive cleaners or automatic dishwashers.  

      9. Replacement of sets, only the defective part or item will be replaced. 

      MANUFACTURER DOES NOT ASSUME ANY RESPONSIBILITY FOR INDIRECT DAMAGES.  
      Customer Service 
      For questions and support visit international.kitchenaid.com. From the main page, select your country and find the service / support / contact us section of the local KitchenAid website.    

      © 2021. All rights reserved. KITCHENAID and the design of the stand mixer are trademarks in the U.S. and elsewhere. Manufactured under license by The Cookware Company Ltd., Hong Kong. Limited warranty provided by the manufacturer.  

    Care for your bamboo lid

    Medium baker

    • General care and use for your bamboo lid
      General Care and Use 
      • Use the bamboo lid to cover your baker dish.  
      • The bamboo lid is safe for fridge but not safe to put in the freezer.  
      • Do not cover your baker with the bamboo lid when putting it in the oven nor the microwave. The lid is not oven safe nor microwave safe! 
      • Do not use as a trivet. 
      • The bamboo lid is finished with mineral oil.  
      • All bamboo patterns are natural and therefore unique. 
      • To ensure longevity, occasionally rub with a food-safe mineral oil. 
      Cleaning your bamboo lid 
      • Bamboo lids are hand wash only. Clean with a damp cloth and dry with a soft towel.  

    Care for your Cast Iron

    22cm Casserole and Grill Pan

    Care for your Cast Iron

    Read all safety information carefully and thoroughly before using this product.

  • DO NOT allow children near the stove while cooking.
  • Use potholders or oven mitts when handling hot cookware.
  • NEVER leave cookware unattended while in use.
  • KitchenAid enameled cast iron cookware is oven safe up to 260°C.
  • DO NOT use in the microwave.
  • DO NOT submerge hot cast iron cookware into cold water or place cold cookware onto a hot burner. This may cause thermal shock, resulting in cracking or loss of enamel.
    • Before first use
      Before first use 
      • Remove all packaging materials and labels. Please recycle properly. 
      • Wash in warm soapy water; rinse and dry thoroughly with a soft cloth. 
      • For enameled cast iron cookware, no seasoning is required before use.  
    • Using the lid and handles
      Using the lid 
      • Avoid extreme temperature changes when using lids.  
      • DO NOT submerge a hot lid in cold water. If a lid vacuum occurs, do not attempt to remove the lid. First, turn off the heat source and move the entire pan away from the burner. Then, slowly release the lid.  
      • DO NOT use lids that have cracks or scratches. If your lid is cracked or has deep scratches, breakage can occur spontaneously. Please contact the Customer Service to order a new lid.  
      • Do not place lids directly on top of or directly under heating or grill elements.  
      Handles and knobs 
      • Loose knobs – periodically check knobs to be sure they are not loose. If the knob become loose, do not try to repair them. Please contact the Customer Service for a replacement.  
      • Handle position when cooking: position pans so that handles are not over other hot burners and do not allow handles to extend beyond the edge of the stove where they can be knocked off.  
    • Cooking with Cast Iron
      Heat sources 
      • Safe for use on all cooking surfaces, including induction. 
      Recommendations for use of induction equipped cookware 
      • Induction hobs develop a very intense heat in a very short time. Cast iron cookware will heat up very quickly on induction hobs. Be especially careful not to use high heat and never leave your cookware unattended while in use. 
      • The diameter of the pan’s base should be equal to the size of the induction element. If the pan is too small, the element may not sense the pan and will not activate. 
      Tips for stove tops and induction hobs
      • When using halogen, ceramic and induction hobs, ensure that your hob and cookware are free from debris so as not to scratch the hob’s surface.
      • Always lift the cast iron cookware when moving it from any type of cooktop surface. Sliding the cookware may damage the cooktop or base of the pan. 
      What heat setting should I use? 
      • Use only medium and low heat settings. Medium and low heats will provide the best results for the majority of cooking, including frying and searing.  DO NOT rush the heating process by using high heat. 
      • Allow the cookware to heat-up gradually and thoroughly. Once the cookware is hot, almost all cooking can be continued on lower settings. High heat can damage the cookware finish. When cooking on a gas stove, adjust the flame so it does not flare up the sides of the cookware. 
      What about greasing the pan? 
      • Cast iron cookware is not ideal for dry cooking. Before heating, select a liquid, oil (suitable for cooking), fat or butter to cover at a minimum the base of the pan. Allow the oil/butter (suitable for cooking) to heat up in the cookware before adding food.  
      • Always put oil (suitable for cooking) or butter in your pan before heating. DO NOT leave empty cookware on a hot burner or allow cookware to boil dry. This may damage the cookware finish. 
      • DO NOT use any type of oil sprays, including aerosols, mist and pump sprays. These sprays can cause residue build-up that is difficult to remove from all types of cookware. 
      • Because of the excellent heat retention of your cookware, food and oil can carbonize very rapidly.  
      Utensils
      • When cooking, use wood, plastic or heat-resistant nylon tools to avoid scratching on the enameled cast iron. Do not cut inside the cast iron cookware. 
      Top tips
      • Cook on a burner that is similar in base diameter to the cookware you have selected. 
      • Use of a lid when cooking considerably reduces energy consumption. 
      • Use a hot pad or trivet before placing the hot cast iron cookware on an unprotected surface. 
    • Will the Cast Iron dishes rust?
      • Store cast iron cookware in a dry cupboard. Over time, traces of rust can appear on the edge of your cookware. Use a soft brush or fine sand paper to remove any rust spots, then rub the area with cooking oil. If items are to be stored for a long period of time, place a paper towel between lid and casserole to absorb moisture.
      • Should you accidentally chip/crack the enamel cast iron interior or exterior, you will need to protect the area every time it gets wet to avoid rusting. Rub cooking oil over the exposed surface after you have cleaned and dried the piece thoroughly. Wipe away any excess oil with a paper towel.
    • How do I clean Cast Iron?
      • Your cast iron cookware is handwash only. Do not put in the dishwasher. 
      • DO NOT put hot cookware under cold water. Allow cast iron cookware to cool completely before washing, and clean thoroughly after every use. 
      • Use a sponge, nylon pad, or dishcloth when cleaning cast iron cookware; do not use oven cleaners, steel wool, harsh detergents, or chlorine bleach. 
      • Food residues can be removed by soaking with warm water for 15 to 20 minutes before washing. A soft brush or nylon pad can be used to remove food deposits. Wash, rinse, and dry thoroughly.  
      • ALWAYS ensure the cookware is clean before storing. 
    • Storing enameled Cast Iron cookware properly

      Store cast iron cookware in a dry cupboard. Over time, traces of rust can appear on the edge of your cookware. Use a soft brush or fine sand paper to remove any rust spots, then rub the area with cooking oil. If items are to be stored for a long period of time, place a paper towel between lid and casserole to absorb moisture. 

      Should you accidentally chip/crack the enamel cast iron interior or exterior, you will need to protect the area every time it gets wet to avoid rusting. Rub cooking oil over the exposed surface after you have cleaned and dried the piece thoroughly. Wipe away any excess oil with a paper towel. 

    • Cast Iron warranty and service
      30 years warranty valid in Europe, Middle East, Africa and Asia Pacific. Manufactured under license by The Cookware Company Ltd., Hong Kong. Limited Warranty provided by manufacturer.  
      Damage upon receipt: 

      If the product is found to be defective upon receipt and examination, the Manufacturer will provide product or part replacement with an identical or similar item. This warranty is limited to the original consumer upon presentation of a dated proof of purchase, and coverage is not transferrable.  

      What is not covered by this warranty: 

      1.  Damage from ordinary wear and tear such as scratches, dents, stains or discolouration to all surfaces or other damage that does not impair the function of the cookware.  

      2. Damage due to improper handling, overheating, accident, abuse, misuse, fire, flood, theft, acts of God, neglect, corrosion, modification, exposure to extreme temperatures or failure to follow the manufacturer's use and care instructions. 

      3. Damage or breakage due to dropping or impact. 

      4. Shipping, freight or insurance fees to deliver replacement parts or return defective products to an Authorized Customer Service Center.  

      5. Use of this product in commercial applications. 

      6. Minor imperfections or blemishes due to variations in paint, enamel, metals, plastic, silicone, ceramic, stoneware, glass or textile. 

      7. Replacement product or parts when used outside Europe, Middle East, Africa and Asia Pacific. Manufacturer will not pay for: the cost of repair or replacement under the excluded circumstances shall be borne by the customer. Service must be provided by an Authorized Customer Service Center.  

      8. Surface damage due to chemical interaction or cleaning agents including but not limited to scouring pads, abrasive cleaners or automatic dishwashers. 

      9. Replacement of sets, only the defective part or item will be replaced. 

      MANUFACTURER DOES NOT ASSUME ANY RESPONSIBILITY FOR INDIRECT DAMAGES.  
      Customer Service 
      For questions and support visit international.kitchenaid.com. From the main page, select your country and find the service / support / contact us section of the local KitchenAid website.     © 2021. All rights reserved. KITCHENAID and the design of the stand mixer are trademarks in the U.S. and elsewhere. Manufactured under license by The Cookware Company Ltd., Hong Kong. Limited warranty provided by the manufacturer.