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Contact us

At New World, we welcome your comments and feedback. Check our FAQs to find an answer to your query or submit the contact form. The quickest and most convenient way of getting in touch with New World customer service is to use the form below. 

What is your enquiry about?

Catering and gifts

  • Is catering available?
    Yes! Most New World stores can help you cater for almost any occasion. From Christmas dinner to work lunches, we can provide platters, pastries, cakes, hot food, sushi and much more. Ask our friendly in-store Deli Team or order catering online.
  • What is Made2Order?
    Made2Order is a service offered by selected North Island New World stores, where you can purchase food platters, cakes, bouquets, hampers and gift baskets. Visit made2order.newworld.co.nz to place your order.
  • Any gift ideas?

    As well as Gift Cards, many New World stores offer floral bouquets, hampers, cakes and gift baskets. Get in touch with your local store to view their range.

    We also have a great range of premium wine and beer in store, ideal for last minute gifts!