We're saying goodbye to Clubcard and hello Club+

From 15 June you'll need to be a Club+ member to scan, score and save at New World. It's everything you love about Clubcard, just smarter!

Before 15 June: Join Club+ and keep scanning your New World Clubcard to keep earning New World Dollars of Airpoints.

As a Club+ member, when you shop at New World, you'll be able to:   

• Choose to score either Club+ Dollars or Airpoints™*.    
• Spend your Club+ Dollars to save on your groceries*.  
• Score a fuel discount every time you shop*.   
• Access special discounts with Club+ Deals.  
• Get access to member-only services such as online shopping, and Shop & go at selected South Island stores.  
• Let Club+ Picks help recommend products on special each week that you might like. 

*On qualifying purchases.

Find out more at clubplus.co.nz

Club+ is the new rewards and benefits programme for New World, PAK’nSAVE and Four Square shoppers giving you a smarter way to shop. It’s flexible, tailored to you, and has multiple ways to scan, score and save with a wide range of benefits across New World, PAK’nSAVE and Four Square.    

As a Club+ member, you can: 

• Score Club+ Dollars with every shop at New World and Four Square*.   
• Spend your Club+ Dollars to save on your groceries at New World, PAK’nSAVE and Four Square*.   
• Choose to convert your Club+ Dollars to Airpoints™ at any time.     
• Score a fuel discount every time you shop*.    
• Score special discounts at New World with Club+ Deals.   
• Access member-only services such as online shopping, and Shop’nGo in the South Island.   
• Get weekly Club+ Picks of products on special you might like.  
• Use your Club+ card to scan at New World, PAK’nSAVE, Four Square, Z and Caltex – just one card for all!  
• Use just one super smart Club+ login to use across New World, PAK’nSAVE and Four Square, so only one password to remember.  

*On qualifying purchases

So however you shop, Club+ helps you get the best of New World, PAK’nSAVE and Four Square.

It’s easy to join Club+, it only takes a minute, plus it’s free! Join via one of these easy ways:  

• Join here or download the Club+ app,
• Through the New World, PAK’nSAVE and Four Square NOW! apps or websites,
• Or call our friendly Customer Service team on 0800 80 70 70 and they can sign you up on the spot. 

As soon as you join Club+ you can start to scan, score and save from 15 June. You’ll receive a welcome email, which includes your Club+ account number and digital barcode that can be scanned when shopping in-store. 

And if you join via the Club+, New World or PAK’nSAVE apps your digital card will be ready to scan in-store from this date too.  

Your Club+ card can be scanned from the Club+, New World and PAK'nSAVE apps - no need for plastic. How easy is that! 

If you have joined Club+ and prefer to use a plastic card, you can order one to be posted to your address. You can do this by: 

• Logging into your Club+ account and requesting one in the Club+ card section, 
• Ordering one through the Club+ app via your Account settings,  
• Or if you prefer, call our friendly Customer Service team on 0800 80 70 70 to order one.  

You should receive your plastic Club+ card within 15 working days. 

If you haven’t already joined Club+, you can join in-store with one of our Club+ Crew and they can issue you a plastic card. You can see when our Club+ Crew are instore here. 

Club+ is the rewards and benefits programme for New World, PAK’nSAVE and Four Square customers, with opportunities to score and save across all three.   

• With Club+ you have the flexibility to shop and scan where you want, the way you want across New World, PAK’nSAVE and Four Square. Use your Club+ card to scan at New World, PAK’nSAVE, Four Square, Z and Caltex – just one card for all! And your super smart Club+ login can be used across all three, so only one password to remember. Genius.   
• Whether it’s scoring Club+ Dollars to top up your balance* or scoring a fuel discount to top up your tank, Club+ helps you get more out of every scan no matter where you shop. Plus get weekly Club+ Picks of products on special you might like.  

*New World and Four Square only 

• Club+ helps you find smarter ways to save on your groceries. Spend your Club+ Dollars at any New World, PAK’nSAVE and Four Square*, whenever you choose. Save even more with special Club+ Deals at New World.  

If you’re a Clubcard member and have New World Dollars on your account, your balance will automatically transfer to Club+ Dollars on 15 June when you join Club+. 

Before 15 June, you can continue to redeem your New World Dollars in-store and online - however due to a system change, New World Dollars can’t be used online for orders placed for collection or delivery from 12 June.

From 15 June, if you’re a Club+ member your remaining New World Dollar balance will automatically transfer to Club+ Dollars when Club+ launches. If you’re not yet a member you can continue to spend your New World Dollars in-store until 26 July but note that from 27 July you will no longer be able to spend your New World Dollars without joining Club+, as Clubcard will have officially ended.

From 27 July, we’ll hold on to your New World Dollars for 2 years from your last earn date and if you join Club+ using the same email address you had on your Clubcard account your New World Dollar balance will automatically transfer to Club+ Dollars and come with you.  

You can use Club+ when you shop in-store and online at all New World, PAK’nSAVE and Four Square stores nationwide. Each retailer has unique and exciting benefits and rewards for you to score*, so remember to scan with every shop.  

*On qualifying purchases

You’ll also use Club+ to access Shop’nGo in all PAK’nSAVE and selected New World stores in the South Island.  And don’t forget to scan your Club+ card to redeem fuel discounts at participating Z and Caltex sites, and New World and PAK’nSAVE fuel sites (where available).  Don’t forget, your Club+ card works at all these retailers - just one card to scan for all! 

Some new Club+ members are having issues with their New World app after joining Club+. If you are having problems logging into your app or being able to see your Clubcard barcode we suggest you: 

• Check that your app is on the latest version (5.0.2) - you can check this by selecting ‘I’m just browsing’ when you open your New World app and selecting a store. Tap on your Account at the bottom of the screen and you’ll see your Version number.  
• If your app is an older version, update this from the Apple App store or Google Play Store and log back in using your new Club+ login details.  
• If you are still experiencing login issues, try uninstalling and reinstalling your New World app by re-downloading from the Apple App store or Google Play Store and using your new Club+ login details. 

Like to do things face-to-face? For a limited time, our Club+ Crew will be in-store to help you get set up – just look out for their purple shirt!  For details on when the Club+ Crew will be available in your local store, you can find more information here. 

You can now use your new super smart Club+ login across New World, PAK’nSAVE, Four Square and Club+.

If you ordered a plastic card but it hasn’t arrived by 15 June, there’s a number of easy ways to keep scanning, scoring and saving while you wait for it to arrive:  ​

• Download the Club+, New World or PAK’nSAVE apps and log in with your Club+ details to get your digital card,   ​
• Scan the barcode included in your Club+ welcome email,  ​
• Or give your phone number to the operator at any New World, PAK’nSAVE or Four Square staffed checkout and they can search for your Club+ account to apply to your transaction. 

Joining Club+ will automatically merge all your accounts that use the same email address from New World, PAK’nSAVE and Four Square. Club+ brings together all your saved information, your New World Dollars or Airpoints™ rewards choice and shopping history. If you have old or different email addresses on any of the following: ​

• New World online shopping.​
• New World Clubcard.​
• PAK’nSAVE online shopping.​
• Four Square NOW! online shopping.​
• PAK’nSAVE Sticky Club used for SHOP’nGO in the South Island.​

Please call our Customer Service team on 0800 80 70 70 to update them all to your preferred email. They can also join you on the spot!

You can enjoy a wide range of different features across our apps, so you may find multiple apps useful. If you download the Club+ app, you’ll have access to all your Club+ smart shopping essentials like your card, your balance and your fuel discounts.   ​

  ​

If you already use the New World or PAK’nSAVE apps, you can keep using these to scan your Club+ card, see your Club+ Dollar balance and shop online.    ​

  ​

With access to your Club+ account across multiple apps, it’s easy to enjoy seamless convenience and flexibility, no matter how and where you choose to shop; you’ll be ready to scan at New World, PAK’nSAVE, Four Square, and partners like Z and Caltex, every time you shop!   

Club+ is your new smart shopping buddy for in-store and online shopping.  

From 15 June if you shop online at New World this service is now specially for Club+ members. To continue using this service, you will need to have a Club+ account. 

It’s easy to join Club+, it only takes a minute, plus it’s free!  You can join here.  

If you haven’t joined Club+ by 15 June, you can join at any time to keep shopping online with us. Just make sure you join Club+ with the same email address you have on your current online shopping account, and all your saved information and shopping history will come with you. 

Some new Club+ members are having Issues with their New World app after joining Club+.

If you are having problems logging into your app or you're unable to see your Clubcard barcode, we suggest you update your New World app to version 5.0 from the Apple App store or Google Play Store and log back in using your new Club+ login details.

If you are still experiencing login issues, try uninstalling and reinstalling your New World app by re-downloading from the Apple App store or Google Play Store.

Yes — from 15 June 2026, online shopping is only available to Club+ members.  If you already shop online with New World join Club+ using the same email address to bring your saved details, lists and shopping history across. 

It’s easy to join Club+, it only takes a minute, plus it’s free!  You can join here.  

Once you’re a Club+ member, you’ll score and save every time you shop* and can use the same super smart login across Club+, New World, PAK’nSAVE and Four Square. And when you shop online your Club+ account is instantly applied, so you’ll score your Club+ benefits as you go. 

*On qualifying purchases at participating stores 

If you haven’t joined Club+ by 15 June, you can join at any time to keep shopping online with us. Just make sure you join Club+ with the same email address you have on your current online shopping account, all your saved information, lists and shopping history will come with you. 

New World online shopping is widely available across the North Island and some South Island stores. Shop online on your desktop or download the New World app. Delivery and Click & Collect available. Go to newworld.co.nz/shop to start shopping.

Clubcard is the loyalty programme for New World customers that helps you make the most of your shopping at New World.  As a Clubcard member, you can choose to earn either New World Dollars or Airpoints Dollars™. As well as earning your choice of rewards, you’ll also have access to special discounts with Club Deals and automatic entry into exclusive Clubcard competitions.

We’re saying goodbye Clubcard and hello to smarter shopping with Club+.  

Club+ launches on 15 June 2026, but don’t worry, Club+ has everything you love about Clubcard, it’s just smarter. You’ll still score rewards and special discounts on products at New World like you did with Clubcard. And with Club+ you can now scan, score and save across PAK’nSAVE and Four Square too!  

Remember, if you join Club+ using the same email, we’ll transfer your remaining New World Dollars from Clubcard over to Club+ Dollars and you will start scoring Club+ Dollars when you scan your Club+ card or shop online* from 15 June 2026.  

*On qualifying purchases at New World or Four Square 

To help manage the transition from Clubcard to Club+, if you haven’t joined by 15 June, while you won’t be able to access all Club+ benefits, like scoring Club+ Dollars or Club+ fuel discounts you can still scan your Clubcard in New World stores until 26 July to spend your New World Dollars and save with Club+ Deals.  

From 27 July New World Clubcard will no longer be accepted, but we’ll hold onto your New World Dollars until they expire and transfer these into Club+ Dollars if you join. 

Club+ is the rewards and benefits programme for New World, PAK’nSAVE and Four Square customers, with opportunities to score and save across all three.   

• With Club+ you have the flexibility to shop and scan where you want, the way you want across New World, PAK’nSAVE and Four Square. Use your Club+ card to scan at New World, PAK’nSAVE, Four Square, Z and Caltex – just one card for all! And your super smart Club+ login can be used across all three, so only one password to remember. Genius.  
• Whether it’s scoring Club+ Dollars to top up your balance* or scoring a fuel discount to top up your tank, Club+ helps you get more out of every scan no matter where you shop. Plus get weekly Club+ Picks of products on special you might like. 

*New World and Four Square only  

• Club+ helps you find smarter ways to save on your groceries. Spend your Club+ Dollars at any New World, PAK’nSAVE and Four Square*, whenever you choose. Save even more with special Club+ Deals at New World. 

*In-store only at Four Square  

Visit clubcard.co.nz to join online or call the Clubcard Helpline on 0800 80 70 70.

Visit our FAQ’s page here to learn all about Clubcard, saving with Club Deals, earning rewards, updating your details and trouble-shooting.

Click here to find out how to earn New World Dollars or Airpoints Dollars™, spend New World Dollars, check your balance, check your Clubcard is linked to your online shopping account and set or reset your PN.

Yes! Most New World stores can help you cater for almost any occasion. From Christmas dinner to work lunches, we can provide platters, pastries, cakes, hot food, sushi and much more. Ask our friendly in-store Deli Team or order catering online.

Made2Order is a service offered by selected North Island New World stores, where you can purchase food platters, cakes, bouquets, hampers and gift baskets. Visit made2order.newworld.co.nz to place your order.

New World Christmas Club is the easy way to prepare for Christmas. Spread the cost of grocery shopping over the year by contributing to your account regularly and get rewarded for the contributions you make. Go here to join.

A Fuelup voucher is earned with a qualifying purchase at New World. Participating store receipts will have the Fuelup voucher attached. You can redeem Fuelup vouchers at all Z service stations. Go to fuel for more details and the latest fuel offers.

Read all Fuelup FAQs here.

You can buy New World Gift Cards in-store or online at giftstation.co.nz

Gift card balances can now be checked online at the NW website as shown here.

We take all health and safety issues very seriously. We want to know about anything that may affect people’s safety and well-being in and around the store, including hazards, injuries, or issues with the products we sell.  If you spot anything that concerns you in or around the store, we suggest you notify a staff member in store immediately.

For vacant positions at you a New World near you, go online to our careers website foodstuffs.careers for North Island or foodstuffs.careercentre.net.nz for South Island, or pick up an application form from the customer service desk in-store.

You can either speak to a staff member at the  store you purchased the item from or let us know the details through this contact form for our in-store team to look into this further.

Products and availability vary from store to store, so get in touch with your local store through this contact form or directly. If you’re in the North Island you can check out New World Online Shopping.

Submit your suggestion through this contact form and make sure you select your store.

Head to Promotions to see what competitions are on right now. You can also keep up with the latest events, specials and competitions by following us on Facebook and sign up to get emails from us. If you’re a Clubcard member, register to get emails here.

You can find the virtual mailer here. If you're unable to view, we suggest updating your browser to the latest version or using a different browser to view the mailer.

Go here to find out more about the terms of in-store promotions or competitions we're running.

New World stores are all locally owned and operated and so there's a true commitment to supporting the communities in which we operate. If you are a local community group wanting to make a sponsorship and donation requests, please contact your local store directly. Select your store and go to the store details page to find their contact details.

New World’s Family2Family appeal is all about locals helping locals. Each store partners with a nearby food bank or City Mission, so donations stay within the community. Thanks to the generosity of our customers and support from Aotearoa, we’ve been able to help families across the country. To learn more, visit newworld.co.nz/family2family