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Scam alert - keep safe online

If you are still unsure, you can contact us on 0800 807070

From time to time we receive reports that New World customers are being targeted by online scams in the form of display ads, pop-up ads and emails.

Here's what to watch out for.

Scam alert - 22 January 2021

We are aware of the existence of a website called 'Senior Advantage' that claims to offer huge discounts at a range of retailers, including New World. This is a scam and we recommend that you do not click or share any links, do not join their 'membership' or provide any personal information. If you're ever unsure about the legitimacy of a promotion, please contact us.

Scam alert - 30 November 2020

We are aware of a WeChat group targeting online shoppers with groceries discounts and asking for payment via WeChat Pay. New World online shoppers should ensure to shop only through ishopnewworld.co.nz

Scam alert - 30 November 2020

We're aware of a recent scam targeting customers through a Facebook saying they have won a prize and asking for credit card details. This has not been sent by New World, and we recommend that you do not click or share any links, do not ring any number or provide any personal information. If you're ever unsure about the legitimacy of a competition, please contact us.

Facebook scam

Scam alert - 11 November 2020

We are aware of a scam email being sent to people saying that they can get a $50 New World Voucher for $1, by clicking on a link.

This has not been sent by New World, and we recommend that you do not click or share any links, do not ring any number or provide any personal information. If you're ever unsure about the legitimacy of a competition, please contact us.

Scam alert - 27 Oct 2020

We are aware of a scam email being sent to people saying that they have been selected to get a chance to win $150 New World Gift Card, and asking them to confirm their name. 

This has not been sent by New World, and we recommend that you do not click or share any links, do not ring any number or provide any personal information. If you're ever unsure about the legitimacy of a competition, please contact us.

Scam alert - 15 Oct 2020

There is currently a scam Facebook account using our logo and similar name " New'worLd ", that is sending friend requests to several New World customers. 

This is not our Facebook account and we recommend that you do not accept its friend request, or click or share any links, or provide any personal information. If you're ever unsure about the legitimacy of a Facebook account or competition, please contact us.

Scam alert - 20 Aug 2020

There is currently a scam competition being advertised from a fake Facebook account, which lures customers into clicking on a link and register an account in order to win a 'Tortilla Pocket Kit'.

This has not been sent by New World, and we recommend that you do not click or share any links, do not ring any number or provide any personal information. If you're ever unsure about the legitimacy of a competition, please contact us.


 
Scam alert - 14 May 2020

We are aware of a scam email being sent to customers saying that their 'Club' points will expire, and a link to 'see points'.

This has not been sent by New World, and we recommend that you do not click or share any links, do not ring any number or provide any personal information. If you're ever unsure about the legitimacy of a competition, please contact us.