From time to time we receive reports that New World customers are being targeted by online scams in the form of display ads, pop-up ads and emails.
Here's watch to watch out for.
Scam alert - 19 January 2020
We are aware of a scam email sent to people saying that their New World points will expire. This has not been sent by New World and we recommend that you do not click any links or provide any of your personal details to them. If you're ever unsure about the legitimacy of an email, please contact us.
Scam alert - 15 January 2020
We are aware of fake text messages and emails being sent to customers notifying them that they have been chosen as a winner of a promotion.
This has not been sent by New World and we recommend that you do not click any links or provide any of your personal details to them.
Scam Alert - 10 January 2020
There is currently a scam competition being promoted on Facebook by a fake New World Facebook account.It is asking customers to click on a link to "win" $50 New World voucher. This is not a New World Competition and has not been post by New World. This is not our official account. We recommend that you do not click on any links or provide any personal information. If you're ever unsure about the legitimacy of a competition, please contact us
Scam Alert - 10 January 2020
There is currently a scam competition being promoted on Facebook by a fake New World Facebook account. It’s very similar to a competition that we are running, but it is being run on a “New World Supermarket” page which is a fake New World page. This is not a New World Competition and has not been post by New World. This is not our official account. We recommend that you do not click on any links or provide any personal information. If you're ever unsure about the legitimacy of a competition, please contact us
Scam Alert - 9 January 2020
We are aware of a scam competition ran by a fake Facebook account with the same name as ours, 'New World', which lures customers into sharing and commenting on their post to win a 'year of free groceries'.
This is not a New World Competition and has not been post by New World. This is not our official account. We recommend that you do not click on any links or provide any personal information. If you're ever unsure about the legitimacy of a competition, please contact us.
Scam Alert - 3 December 2019
We are aware of a scam email sent to people reminding them to claim their "$2,000 New World voucher" prize. This has not been sent by New World and we recommend that you do not click any links or provide any of your personal details to them. If you're ever unsure about the legitimacy of an email, please contact us.
Scam Alert - 29 November 2019
We are aware of a company who has been targeting our customers. People are told to call an 0900 phone number to claim a prize and are then charged a significant amount for the phone call. We recommend that you do not call this number, if you've ever unsure about the legitimacy of a competition or a survey, please contact us.
Scam Alert - 15 November 2019
We are aware of fake texts and emails being sent to customers notifying them that they have been chosen as a winner of a promotion. This has not been sent by New World and we recommend that you do not click any links or provide any of your personal details to them. New World will never ask you for your credit card details.
- Don’t click on anything that doesn’t feel genuine – when in doubt, please call us.
- Don’t share personal information or passwords – we will never ask you for personal info or credit card details.
- Do report online scams to CERT NZ – we all play a part in stopping scammers.
- Don’t be fooled – if it looks too good to be true, it probably is.
- For general advice on how to protect yourself from cyber scam, visit CERT NZ.
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Scam Alert - 8 November 2019
The customers have noticed that a Facebook page under the name 'New World Dunedin' is currently running a 'promo' which has attracted over 200 comments from customers trying to win.
We can confirm that this is a scam, as both our Dunedin stores have different names - New World Gardens & New World Centre City (with their own Facebook pages with the exact same name as their stores). We recommend that you do not click any of the links on this 'New World Dunedin' scam social media page, if you're ever unsure about the legitimacy of a post, please contact us.
Scam Alert - 31 October 2019
We are aware of a scam text message sent to people reminding them to claim their prize. This has not been sent by New World and we recommend that you do not click any of their links, if you're ever unsure about the legitimacy of a post, please contact us.
Scam Alert - 2 October 2019
We are aware of a scam email going around sent by 'NZ Online Tester', telling customers that they are the chosen drawn winner of the day and would get $2000 worth of New World voucher if they click on the link given on the email.
This has not been sent by New World and we absolutely have no affiliation with the sender. We recommend that you do not click any of their links, if you're ever unsure about the legitimacy of a post, please contact us.
Scam Alert - 24 September 2019
We are aware of a scam Facebook page 'SkyFly Publishing', which lures customers into clicking their post, claiming that 'New World has been chosen as supermarket of the year, so we want to thank our shoppers by handing out wonderful gifts'.
This page has no affiliation with New World. We recommend that you do not click any of their links, if you're ever unsure about the legitimacy of a post, please contact us.
Scam Alert - 23 September 2019
We are aware of a company based in Holland "Movimotion" who has been targeting our customers. People are told to call 0900 94000 to do a questionnaire and are then charged a significant amount for the phone call. We recommend that you do not call this number, if you've ever unsure about the legitimacy of a competition or a survey, please contact us.
Scam Alert - 13 September 2019
We are aware of a scam competition 'Johnson's Baby Quiz' ran by a fake social media account 'New World Supermarket'
This is not a New World Competition, and has not been sent from New World. We do not have the word 'supermarket' in our official accounts. We recommend that you do not click on any links or provide any personal information. If you're ever unsure about the legitimacy of a competition, please contact us.
Scam Alert - 10 September 2019
We are aware of a scam Facebook page 'Shopping at NW', which lures customers into clicking their post, claiming they can win up to $600 grocery treat.
This is not a New World Competition, and has not been sent from New World. We recommend that you do not click on any links or provide any personal information. If you're ever unsure about the legitimacy of a competition, please contact us.
Scam Alert - 22 August 2019
We are aware of a recent scam being sent to customers via text message, confirming that they have won a New World competition.
This is not a New World Competition, and has not been sent from New World. We recommend that you do not click on any links or provide any personal information. If you're ever unsure if you're a legitimate winner of a competition, please contact us.
Scam Alert - 9 August 2019
We are aware of a recent scam being sent to customers via Facebook, telling them that we are running a promotion to win a $500 Gift Card.
This is not a New World Competition, and has not been sent from New World. We recommend that you do not click on any links or provide any personal information. If you're ever unsure if you're a legitimate winner of a competition, please contact us.
Scam Alert - 7 August 2019
We are aware of a recent scam being sent to customers via text message, confirming that they have won a New World's competition.
This is not a New World Competition, and has not been sent from New World. We recommend that you do not click on any links or provide any personal information. If you're ever unsure if you're a legitimate winner of a competition, please contact us.
Scam Alert - 19 July 2019
We are aware of a recent scam being sent to customers asking them for money for a cancer patient.
This is not a New World request, and has not been sent from New World. We would not ask customers to donate a specific amount of money. If you're ever unsure if the emails you received are legitimate, please contact us.
Scam Alert - 19 July 2019
We are aware of a recent scam being sent to customers asking them to enter a Facebook game and then asking the user to call a 0900 number to claim the prize.
This is not a New World Promotion, and has not been sent from New World. We would not charge customers to ring us for a promotion. If you're ever unsure if you're a legitimate winner of a promotion, please contact us.
All and any promotions will feature on our Facebook page or here on our website, so make sure you check these pages first.
Scam Alert - 29 May 2019
We are aware of a recent text and email scam being sent to customers. The email is informing them that they are winners and the text is asking for customers to ring them back.
The email is not a New World Promotion and neither the text or email has been sent from New World. We recommend that you do not click on any links or provide any personal information. If you're ever unsure if you're a legitimate winner of a promotion, please contact us.
All and any promotions will feature on our Facebook page or here on our website, so make sure you check these pages first.
Below is an example of this scam:
Scam Alert - 26 April 2019
We are aware of a recent text scam being sent to customers telling them they've won a Post Easter Surprise and to click a link to claim.
This is not a New World Promotion, and has not been sent from New World. We recommend that you do not click on any links or provide any personal information. If you're ever unsure if you're a legitimate winner of a promotion, please contact us.
All and any promotions will feature on our Facebook page or here on our website, so make sure you check these pages first.
