Our Family2Family Foodbank Appeal is back! To help support, New World is donating $250,000 to City Missions and local foodbanks. Keen to get involved? See below on how you can help support the local community and families in need this winter.
How to donate
Foodbank-Friendly Pre-Filled Bags
Dontate with New World Dollars
What are foodbank-friendly products?
Our local foodbanks desperately need non-perishable products that are typical household essentials. These may be anything from canned goods and spreads, tea and coffee, rice and pasta to non-food products like soap, toothpaste, shampoo and sanitary products.
Look out for foodbank-friendly products highlighted in your local New World.
● Tins of soup, baked beans, spaghetti, fruit and vegetables, soup, kidney beans, mixed beans, chickpeas, tomatoes, pasta sauce.
● Things that make a hearty base of a meal like rice, pasta and noodles are good.
● Breakfast cereal is a great staple and things for the pantry like sugar, flour, tea bags and crackers.
● Hygiene basics are important like soap, toilet paper and tampons.
FAQs
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What is the New World 2025 Family2Family Foodbank Appeal?
Our Family2Family food drive is all about supporting whānau in our local communities. We're partnering with City Missions, local foodbanks, and you—our New World family—to lend a hand to those in need this winter.
Next time you're in New World, grab a Family2Family bag, load it up with foodbank-friendly items, or purchase a $20 pre-filled bag to donate. Then, drop it off at the in store collection point, and we’ll take it to City Missions or local foodbanks.
To top it off, New World is donating $250,000 to support City Missions and foodbanks across New Zealand.
Let’s work together to bring some much needed relief to Kiwi families who need an extra hand.
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How can I donate?• Grab a Family2Family paper bag at your local New World and load it up with foodbank-friendly items. Then, drop it off at the in-store collection point, and we’ll deliver your donation to a local foodbank.
• No bag? No problem. We welcome donations of foodbank-friendly items in any shape or form – whether it’s in a reusable bag, box or just individual items.
• You can also get a $20 pre-filled bag and drop off at the in-store collection point. Or, if you buy online, we’ll take care of the drop-off for you. There are so many ways to donate! -
How can I use my New World Dollars to donate?This year, if you hold a Clubcard New World Dollar balance, you can also donate using that. Simply add a $20 pre-filled bag to cart either in store or online and then with your New World Dollar balance you can choose to allocate as much or as little of it towards the transaction as you like. Part payment of New World Dollar and usual payment methods are available both in store and online.
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What are Foodbank Friendly Pre-Filled Bags?
We have bags that are loaded up and ready to go with a selection of foodbank-friendly items. You can get a bag in store or buy online for $20. Drop the bag off at the collection point in your local New World, or if you’ve purchased online, we’ll drop it off for you.
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What are foodbank-friendly products?
Foodbanks are always in need of non-perishable, household essentials. Foods like canned goods, spreads, tea, coffee, rice and pasta, as well as non-food items like soap, toothpaste, shampoo and sanitary products.
To make it easy, we’ve marked foodbank friendly items in your local New World.
Look out for these foodbank-friendly items:
● Baked Beans or Spaghetti
● Canned Fruit or Vegetables
● Canned Soup
● Canned Pasta Sauce or Tomatoes
● Canned Beans or Legumes
● Biscuits or Crackers
● Pasta
● Box of Cereal
● Instant Noodles
● Rice
● Flour
● Sugar
● Tea bags & Coffee
● Spreads
● Soap
● Toilet Paper
● Sanitary products -
When can I donate?
The Family2Family Foodbank Appeal runs from Monday, 28 April to Sunday, 25th of May. Of course, local foodbanks are always grateful for donations, and will happily accept donations any time of the year!
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Which foodbank will receive my donation?
The Family2Family Foodbank Appeal supports the Auckland, Wellington and Christchurch City Missions, as well as regional foodbanks around New Zealand. Stop by the collection point at your local New World to see which foodbank they’re donating to.
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How can I further support these incredible organisations?
Please check the below websites to find out more information about the fantastic work that the City Missions and regional foodbanks are doing in our community.
https://www.aucklandcitymission.org.nz/
https://wellingtoncitymission.org.nz/
https://www.citymission.org.nz/
https://www.foodbank.co.nz/ -
What else is New World doing to support their local communities?
Every New World store is 100% New Zealand owned and operated, and each one supports local charities and groups that are important to their community. Drop by your local store and have a chat to learn how they’re making a difference in your area.
Terms and conditions
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Terms and conditions
1.The Promotion will run from 28 April 2025 to 25 May 2025 (Promotion Period). During the Promotion Period customers can:
a.purchase groceries, place the groceries in an empty Family2Family bag (available at any New World store nationwide (New World Stores)) and leave the bag at the designated location in store; or
b.purchase pre-filled Family2Family bags for $20 (inclusive of GST) instore or online from New World Stores (Pre-filled Bags).
2.At the discretion of each New World Store, Pre-filled Bags will consist of foodbank friendly products which are:
a.selected by the relevant New World Store and have a retail value of $20 or more. The New World Store will provide the Pre-filled Bags to the relevant City Mission or foodbank set out in clause 3 below in that form; or
b.selected by the relevant City Mission or foodbank as set out in clause 3 below and donated to the relevant City Mission. If a New World Store selects this option to donate Pre-filled Bags, the relevant City Mission or foodbank will be informed of the total monetary value donated by way of Pre-filled Bags purchased (with each Pre-filled Bag having an individual retail value of $20) during the Promotion Period from the relevant New World Store. The relevant City Mission or foodbank will then select which foodbank-friendly products it wishes to receive equivalent to or greater than that total monetary value in consultation with the New World Store. The relevant New World Store will then arrange for the donation of such products in accordance with clause 3.
For the avoidance of doubt, each Pre-filled Bag purchased and donated in accordance with this clause will have a retail value of at least $20 (inclusive of GST).
3.Subject to clause 2 above, at the discretion of each New World Store, the Pre-filled Bags will be taken:
a.from New World Stores located in Auckland, Wellington and Christchurch, and be distributed to the relevant city’s City Mission; or
b.from New World Stores (including those located in Auckland, Wellington and Christchurch) and be distributed to a local foodbank as selected by the relevant New World Store.
4.In addition, a $250,000 donation will be paid to the City Missions and to local food banks at the end of the Promotion Period. Foodstuffs North Island Limited, Foodstuffs South Island Limited and New World Stores will, at their discretion and acting reasonably, allocate and distribute the total $250,000 donation across the City Missions and local food banks.
New World Dollar
5.In addition, during the Promotion Period if you are a New World Clubcard member who has opted to earn New World Dollars , you can use your New World Dollars on a Pre-filled Bag (in part or in full) in accordance with clause 1(b). New World Clubcard terms and conditions also apply and can be viewed at Terms and Conditions | New World Clubcard