Get started with New World Online Shopping

Get groceries the way you want, when you want, with Delivery or Click & Collect.

Ways to Shop at New World

Shop online and choose home Delivery or pick-up with Click & Collect or visit your local New World and shop in-store.

Service	How to	Club+ account required	Fees	Availability	Best For
Delivery - Standard Delivery	Enter your address to check if delivery is available. Place an order online.	Yes	North Island: $9 for orders over $200 $14 for orders under $200 South Island: $10 for orders over $200 $15 for orders under $200 Bag fee max of $1.50	Click 'Delivery' here and add your address to find which store has delivery available. Timeslot availability differs per store.	Busy families, lack of transport, or like to plan it out.
Express Delivery	Enter your address to check if express delivery is available at your local store. Place an order online.	Yes	$9, max 30 items. No minimum spend.	Available in 80 North Island stores, and delivers your groceries in as little as 60 minutes	Don’t have easy transport, you need fast delivery or you’ve forgotten something.

Delivery Pass	Enter your address to check if it’s in the delivery area of a participating store	Yes	$24 per month for unlimited deliveries with a minimum spend of $80	This service uses the same timeslots for standard delivery.	Shop a few times a week or month.
Click & Collect	Select the store you want to pick up from. Place an order online.	Yes	North Island: Free for orders over $50 $5 for orders under $50 South Island: $3.50 for all orders Bag fee max of $1.50	Click 'Collect' here and choose the New World store you want to pick up from. Choose an available timeslot.	Save on delivery fees, collect groceries around your schedule and order online without waiting for a delivery window
Shopping in store	Find your nearest New World store via maps.	No	None	Choose a store from here and check their opening hours before making your way to the store.	Browse in person or to pick fresh produce for yourself.

Online Shopping

Online shopping lets you browse, build a trolley and choose either Delivery or Click & Collect at checkout. It is useful for planning ahead, saving time and keeping track of spend while shopping.

How it works

Browse or search for products on the New World website or app, add items to your trolley, choose Delivery or Click & Collect, select a timeslot, and check out. To make future shops even easier, save shopping lists or reorder from items you've bought before.

You can also leave notes for your Personal Shopper to help tailor your order. For example, you can request that 1kg of mince is packed into two 500g portions or ask for avocados that will be ready to eat by the time you collect your order - try it out!

Need to make a change on your standard delivery? You can edit your order after it's been placed, giving you more flexibility if your plans change.

What you need to get started

You need a Club+ account to log in to the New World website or app before placing an order - log in or register for a Club+ account here.

Payment options & requirements

Regardless of Click & Collect or Delivery, payment is made online. You can pay either by credit or debit card - Visa or Mastercard. American Express cards may also be accepted at selected stores. You can also pay with Club+ dollars if you have an available balance, or spend your ASB True Rewards dollars in store at New World by simply using your True Rewards card the same way you would your EFTPOS card in store.

We can’t accept New World Gift Cards, Christmas Club funds, Farmlands or True Rewards cards for online shopping at the moment.

For additional security, if it’s your first time picking up an online order from our store we may ask you to show us ID and the payment card that was used to purchase the order.

Costs, fees & minimum spend

North Island service fees:

Click & Collect: Spend $50 or more – Free. Spend under $50 - $5 service fee.

Delivery: Spend $200 or more - $9 service fee. Spend under $200 - $14 service fee.

South Island service fees:

Click & Collect: All orders $3.50 service fee.

Delivery: Spend $200 or more - $10 service fee. Spend under $200 - $15 service fee.

Bag Fee: 30c each to a maximum $1.50 charge. Note: we include a $1.50 bag fee upfront. Once we pack your order, we adjust the bag fee if fewer than 5 bags were used.

Some stores will offer additional services, which will have different Delivery or Click & Collect fees.

Timeframes / availability

Online ordering is available through the website or app, with delivery and collection times based on your local store's available timeslots - check out the timeslots your store offers here.

Who it's best for

Best for customers who want to plan their shop, save time, manage their budget as they go or reorder regular grocery items more easily.

Delivery

Home Delivery lets you place an online order and have groceries delivered to your door. It's a convenient option for if you want your shop handled from order through to doorstep.

How it works

Place an online order, choose Delivery at checkout, select an available delivery timeslot and complete payment online. Your order is picked and delivered to the address provided.

What you need to get started

You need a valid delivery address to input here. From there, we'll suggest stores who can deliver to your address and once you select your store, you can see delivery options and timeslots available.

Costs, fees & minimum spend

North Island delivery fees: Spend $200 or more - $9 service fee. Spend under $200 - $14 service fee. South Island delivery fees: Spend $200 or more - $10 service fee. Spend under $200 - $15 service fee. Bag Fee: 30c each to a maximum $1.50 charge. Note: we'll be including a $1.50 bag fee upfront. Once we've packed your order, we'll adjust the bag fee if fewer than 5 bags were used.

Shop this week's specials

View all

Avocado

2 for

$1.25/ea

Fry's Turkish Delight Chocolate Bar

50g

$3.38/100g

$4.58/100g

Beef Scotch Fillet Steak

$49.99/1kg

Olivani Olive Oil Spread

500g

$0.98/100g

$1.22/100g

Kleenex Large &Thick 3 Ply Facial Tissues

95pk

$4.20/100

Limit 12 assorted

$4.73/100

Copper Kettle Honey Soy Chicken Potato Chips

150g

2 for

$2.67/100g

$3.46/100g

Lamb Shoulder Chops

$20.99/1kg

Eta Ripple Cut Ready Salted Potato Chips

150g

3 for

$1.22/100g

$1.86/100g

Henergy Cage Free Size 8 Eggs

10pk

$0.78/ea

$0.90/ea

Cadbury Crunchie Chocolate Bar

50g

$3.38/100g

$4.58/100g

Pams Streaky Bacon

250g

$23.96/1kg

Limit 12

$27.96/1kg

V Blue Guarana Energy Drink

500ml

$6.98/1L

$8.98/1L

Kleenex Aloe & Vitamin E Facial Tissues

140pk

$2.85/100

Limit 12 assorted

$3.21/100

Plain White Rolls

6pk

$0.55/ea

Leeks

Seedless Green Grapes

$12.99/1kg

Coca-Cola Soft Drink

2.25l

$1.68/1L

Limit 12 assorted

$2.44/1L

Meadow Fresh Kalo Natural Greek Yoghurt

800g

$0.86/100g

Limit 8 assorted

$1.16/100g

Celery Half

Copper Kettle Sea Salt Potato Chips

150g

2 for

$2.67/100g

$3.46/100g

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Start shopping online

Frequently asked questions

For Deliveries or Click & Collect orders which include alcohol, someone over the age of 18 will need to sign for the delivery and a proof of ID will be required. Valid forms of ID include an 18+ HANZ Card, a current NZ Driver’s Licence or a current Passport.

You've got a few options - if you prefer to call or speak to a staff member, feel free to contact the store directly through their number or in store. Otherwise, you can also fill out a contact us form, choose 'Products' from the enquiry type and fill out your details. From here, you can contact the store directly as well.

As our stores are locally owned and operated, these can differ per store. Check out our catering page here to see which stores offer the service and make orders.

Yes, you will need to sign for deliveries so make sure someone is at home to receive it. Check out more of our frequently asked questions about delivery here.