New World Club+ My Offers - Terms and Conditions
Last updated: 3 August 2026
1. Foodstuffs (N.Z.) Limited (“Foodstuffs”) may offer personalised offers for eligible Club+ members (“Club+ Members” or “you”) from time to time in conjunction with participating New World stores. Personalised offers are not available in PAK’nSAVE or Four Square stores (instore or online).
2. Personalised offers may offer you the ability to earn bonus Club+ Dollars if you meet the conditions set out below at clause 7 for each Offer.
3. Offers will be communicated to eligible Club+ Members via email and/or the New World mobile application (“Offer Notice”).
4. By participating in an Offer, you agree to be bound by these terms and conditions.
5. We may update these Terms and Conditions from time to time and we will tell you about a change by updating the “last updated” date on our website. Unless otherwise stated, any changes to the Terms & Conditions will take effect immediately upon being placed on the website and your participation in an Offer following the “last updated” date will represent an agreement by you to be bound by the Terms and Conditions as amended.
Promotion Period
6. Offers are valid during the period notified when the Offer is communicated to eligible Club+ Members (“Promotion Period”).
Activating the Offer and Qualifying Conditions
7. To be eligible to earn the bonus Club+ Dollars communicated, you must:
a. Activate the offer by clicking the ‘Activate’ button in the New World app; and
b. After the Offer has been activated in accordance with clause 7(a) you must scan your Club+ card instore at the time of payment or make the eligible purchase online; and meet the below qualifying conditions (“Qualifying Conditions”) for each type of offer detailed below (each an “Offer”). You must be registered as a Club+ member to use the New World online shopping service. Offer types:
- Category Offer: spend the minimum amount notified in the Offer Notice in single or multiple transactions (whichever is specified) during the Promotion Period on products from the applicable grocery category notified in the Offer Notice (as that category is defined in the Schedule to these Terms & Conditions) at New World stores nationwide plus online at newworld.co.nz/shop and through the New World mobile application. Specific categories have exclusions listed in the Schedule to these terms and conditions (“Excluded Products”) which are not included as part of the Category Offer.
- Visit Offer: Spend the minimum amount during each separate required transaction on separate visits as notified in the Offer Notice during the Promotion Period at New World stores nationwide plus online at newworld.co.nz/shop and through the New World mobile application.
- Product Offer: Purchase the minimum number of specified products as set out in the Offer Notice during the Promotion Period at New World stores nationwide plus online at newworld.co.nz/shop and through the New World mobile application;
- Spend Offer: Spend the minimum amount notified in the Offer Notice during the Promotion Period at New World stores nationwide plus online at newworld.co.nz/shop and through the New World mobile application. The minimum amount may be achieved over multiple separate transactions or a single transaction, whichever is specified, during the Promotion Period which you will be notified of in the Offer Notice.
8. Spend on the following do not qualify for any of the Offers: Christmas Club deposits, gift cards, prepaid debit cards, travel card top ups, phone card top ups, tobacco and other smoking products, New Zealand Lotteries tickets, fuel, donations, NZ Post products and service fees, online delivery, click and collect and bag fees, gas bottle exchanges, and any other fees, deposits and purchases that may be determined by us from time to time.
9. For purchases made online through newworld.co.nz/shop or the New World mobile application, orders must be submitted (and any editing completed) during the Promotion Period to qualify for the offer. You must meet the other Qualifying Conditions at the time of your final invoice (at collection or delivery). The final invoice contains the final order value which is the actual price you will pay for your order and may change from the estimated order value. See clause 2.4 of the Online Shopping Terms and Conditions for reasons your final order value may have changed.
10. Foodstuffs reserves the right to change the Qualifying Conditions, category definitions or Excluded Products at its discretion.
Earning Bonus Club+ Dollars
11. Once you have activated the Offer and have met the conditions for each Offer as set out in clause 7 above, you will automatically be eligible to earn the bonus Club+ Dollars communicated in the Offer Notice.
12. Bonus Club+ Dollars will be automatically loaded onto eligible Club+ Members Club+ accounts.
Eligibility
13. To be eligible to participate in an Offer and earn the bonus Club+ Dollars offered:
a. you must have activated the Offer and met the Qualifying Conditions in accordance with clause 7;
b. you must be a current Club+ member who has received the Category Offer Notice;
c. you must consent to Foodstuffs using your name, photo, hometown and image for publicity and promotional purposes (including the display of your name in store) and you must make yourself available for publicity photographs relating to the promotion on request for no additional compensation.
14. In addition to these terms and conditions, Club+ Terms and Conditions and Online Shopping Terms and Conditions apply.
15. Club+ Terms and Conditions will apply to any bonus Club+ Dollars earned as a result of participating in an Offer.
16. Additional terms and conditions may apply to each Offer which will be included in the Offer Notice.
17. Foodstuffs reserves the right to amend, suspend or terminate an Offer, these Terms and Conditions and/or additional Offer Terms and Conditions at any time.
Verifying compliance with these terms
18. Foodstuffs reserves the right to verify the identity of any participant (including a participant's identity, age, city/town of residence and place of employment) and to verify the validity of entries and to disqualify any entry or refuse to award bonus Club+ Dollars where false or misleading details have been given by a participant, or a participant has behaved in a fraudulent or dishonest manner, or otherwise than in accordance with these Terms and Conditions.
Exclusion of liability
19. Subject to any applicable laws which cannot be excluded, Foodstuffs, any New World store, their respective employees and agents will not be liable for any loss, damage or injury of any nature incurred or suffered by any person (including but not limited to direct or consequential loss or loss arising from negligence) arising directly or indirectly out of or in connection with this promotion or with winning, earning, redeeming or benefiting from the bonus Club+ Dollars.
Disputes
20. In the event of a dispute concerning any aspect of the promotion including eligibility the decision of Foodstuffs will be final. No correspondence concerning any decision made by Foodstuffs will be entered into.
Privacy
21. All information submitted in conjunction with this promotion remains the property of Foodstuffs. Your personal information may be used to conduct this promotion and for future promotional and publicity purposes in relation to this promotion. By entering this competition, you consent to the use of your personal information for these purposes. Foodstuffs’ Privacy Policy will apply to all personal information that we collect from you.
Questions
22. Any questions relating to this promotion should be referred to the Marketing Department, Foodstuffs (N.Z.) Limited, Auckland, New Zealand. If you have any questions, please contact our helpline 0800 80 70 70.
Schedule One – Categories and Excluded Products
All products are subject to availability and product limits and/or promotional restrictions may apply. Age & purchase eligibility restrictions may also apply.
1. Butchery
a. Includes fresh meat from the Butchery Department including Beef, Lamb, Chicken, Mutton, Offal, Pork, Duck, Venison and Bacon.
b. Excludes frozen meats, meat marinades and rubs, seafood, pet food, products sold over the deli counter, plant-based meat alternatives, butchery related gift baskets and any butchery products for catering purposes.
2. Fresh Fruit & Vegetables
a. Includes fresh Fruits and Vegetables from the Produce Department.
b. Excludes frozen or canned fruit and vegetables, dried fruits or nuts, fresh fruit juice and produce related gift baskets or any produce for catering purposes.
3. Chocolate & Lollies
a. Includes Chocolate Blocks, Chocolate Singles, Confectionary Sharepacks, Gum, Gift Confectionery and Bulk Food Confectionary.
b. Excludes ice cream, fruits and nuts, seasonal confectionary (i.e. Easter Eggs and Candy Canes) and gift boxes containing confectionary.
4. Health & Body
a. Includes beauty and personal care items including Cosmetics, Deodorants, Fragrances, Hair Care, Oral Care, Period Care, Skin Care, Shaving Items, Sun Care, Nutritional Products (e.g. protein bars, Active Sports and Nutritional Beverages) and Vitamins.
b. Excludes medicines, cough and cold relief, first aid products and family planning items.
5. Snacks
a. Includes Potato Chips, Corn Chips, Vege Crisps, Popcorn, Seaweed and Meat Snacks, Snack, Nut and Muesli Bars, and pre-packaged nuts and dried fruits. Includes Multipacks.
b. Excludes dried fruit, nuts or seeds for baking purposes.
6. Beverages
a. Includes non-alcoholic Chilled Beverages such as Fruit/Juice drinks, Kombucha, Ready to Drink Coffee, Wellness Drinks, Coconut Water, and non-alcoholic, Non-chilled Beverages including Tea, Coffee, Coffee Pods, Drinking Chocolate, Soft Drinks, Energy Drinks and Water.
b. Excludes Alcoholic Beverages and 0% or Low Alcohol Alternatives, Active Sports or Nutritional beverages and Liquid Breakfasts.
7. Pet
a. Includes Pet Food and related supplies including treatments, treats, toys, litter and accessories.
8. Dairy
a. Includes chilled dairy-based products such as Butter and Spreads, Cheese, Milk, Cream and Yoghurts.
b. Excludes Frozen Dairy Products including ice cream, chilled beverages, non-dairy based milks (e.g. oat milk), non-dairy dips, powdered dairy products (e.g. milk powder, yoghurt powder) and egg and egg white-based products.
9. Frozen
a. Includes all Frozen Food including frozen Breads, Meat, Seafood and Fish, Ice Cream, Frozen Desserts, Frozen Meal Solutions, Frozen Pastry, Frozen Vegetables and Frozen Bait.
b. Excludes Frozen Pet Food.
10. Baking
a. Includes Baking Decorations and Baking Ingredients (e.g. Flour, Sugar and Sweeteners, Baking Soda, Essence, Cooking Chocolate, Yeast), Baking Mixes, Coatings, Bread Crumbs. Baking Dried Fruit and Nuts and Seeds.
b. Excludes dried fruit and nuts from snacking department and produce department
11. Paper Essentials
a. Includes Toilet Rolls, Paper Towels and Facial Tissues.
b. Excludes printer paper, stationary, gift and greeting cards, wrapping paper, gift bags.
12. Biscuits & Crackers
a. Includes packaged Biscuits, Cakes and Crackers including: Sweet Biscuits, Savoury Biscuits, Cookies, Biscuit Assortments, Crispbreads, Rice Crackers, Rice Cakes and Crackers.
b. Excludes tarts, cakes, cakes slices, fruit cakes, pastries, bread, in store bakery, biscuits in Deli and baking ingredients.
13. Breakfast Cereals
a. Includes Cereals, Oats, Muesli and convenience breakfasts like Liquid Breakfasts and Single-Serve Packs. Includes Bulk Breakfast Foods.
b. Excludes Spreads.
14. Condiments
a. Includes Mayonnaise and Aioli, Dressings (salad, plant-based, other), Table Sauces (Apple, BBQ, Chilli, Mint, Mustard, Soy Sauce, Tomato, Worcestershire, Specialty, PCU), and Vinegars (Balsamic, Cider, Flavoured, Malt, White, Wine) Includes Relishes and Chutneys, and Salsa. Includes Chilled non-dairy dips e.g. Hummus, Pesto and Pate.
b. Excludes olives, pickles and oils.
15. Cooking Sauces & Marinades
a. Includes Marinades, Rubs, and Cooking Sauces (Asian, Indian, Pasta, Simmer, International, and Packet Sauce), Recipe Mixes, Tomato Pastes and Purees, Cooking Wines, and Stocks and Gravies. Includes Chilled Stocks and Sauces.
16. Food Wraps & Bags
a. Foil Linings and Wraps, Plastic Linings and Wraps, Compostable Resealable Bags, Cooking and Food Storage Bags, Rubbish Bags (including Prepaid) and Plastic Trays.
17. Herbs & Spices
a. Includes Herbs, Seasoning, Salt and Pepper, Spice Blends and Mixes (Wet and Dry).
b. Excludes fresh herbs and spices from the Produce Department.
18. Cleaning & Homecare products
a. Includes Air Fresheners, Cleaning Materials (Sponges, Cloths, Scourers), Dishwashing Detergents and Tablets, Home Cleaners (including All-Purpose, Bathroom, Carpet Cleaners, Disinfectant, Drain, Glass and Floor, Mould Treatments, Polishes), Insecticides and Toilet Cleaners.
b. Excludes mops, brooms, dish brushes, dust pans, toilet brushes and laundry products
19. Oils
a. Includes Cooking Fats, Oils (Canola Oil, Rice Bran Oil, Sesame Oil, Sunflower Oil, Olive Oil) Specialty Oils and Spray Oils.
20. Easy Packet Meals
a. Includes Canned Baked Beans and Spaghetti, Canned Fish and Meats, Instant Noodles, Noodle Cups and multipacks, Taco Kits, Instant Pasta and Instant Rice, and Heat N Eat Meals.
b. Excludes canned soup, canned fruits and vegetables, pasta (fresh, chilled or dried) and rice, Chilled Ready Meals (including pies, sausage rolls, pizza) and Simply Dinner meal kits.
21. Bakery
a. Includes Fresh Breads and Rolls, Fresh Cakes and Muffins, Fresh Desserts and Pastries, Fresh Biscuits and Slices, Fresh Pies and Quiche.
b. Excludes Sliced Bread, Speciality breads, Wraps, Pita breads, Muffins splits, Crumpets, Garlic and Herb breads, Pre-packaged bread rolls & buns, Biscuits & Slices, Cakes and Muffins, Organic and Gluten Free, Frozen Pastry, Frozen Bread and Dough.
22. Deli
a. Includes Speciality Cheese, Deli Meats and Antipasto foods e.g. olive, tomatoes, dips, speciality crackers and pates. Store-made Salads and Sushi, and Simply Dinner meal kits
b. Excludes Everyday cheese blocks, sliced cheese, grated cheese, lunchbox/snacking cheese, cream cheese, cottage cheese. Pre-packaged salads. Boxed crackers (e.g. water crackers, rice crackers, crispbreads). All frozen items, including frozen deli meats, frozen pastry, and frozen snacks. Yoghurts, dairy desserts, milk, plant-based milk, butter, margarine. Chilled ready meals not prepared in-store. Canned meats/seafood, shelf-stable dips and spreads. Packaged nuts, dried fruit, snack bars, protein snacks
23. Seafood
a. Includes Fresh fish fillets & steaks, Fresh fish heads, Fresh Seafood, Fresh Shellfish, Fresh smoked fish, Fresh Whole Fish and Seafood Salad.
b. Excludes Frozen Fish, Frozen Prawns and Other Seafood.
24. Pasta, Rice & Noodles
a. Includes cooking rice, instant rice, dry cooking noodles, instant noodles, cooking pasta and instant dry pasta.
b. Excludes chilled and ready to eat Pasta, Rice and Noodles in Deli and Chilled sections.