Open Today 8.00am - 8.00pm

Opening Hours

Today8.00am - 8.00pm
Sunday8.00am - 8.00pm
Monday8.00am - 8.00pm
Tuesday8.00am - 8.00pm
Wednesday8.00am - 8.00pm
Thursday8.00am - 8.00pm
Friday8.00am - 8.00pm

Know where to get help when you need it

During these difficult times you may find that yourself, friends, children, whānau or neighbours may be feeling more isolated and stressed, so we want to ensure everyone can access services that are there to help, whatever the situation.

Oranga Tamariki 

Help keep children safe. Worried about a child’s ongoing safety? Call Oranga Tamariki on 0508 FAMILY (0508 326 459) or email [email protected] If you know a child in imminent danger, call NZ Police on 111.

Shielded site

Victims of domestic violence can access a shielded portal through which they can contact Women’s Refuge, find out how to make a plan to safely get out of a dangerous situation, learn how to stay safe online and get answers about what comes next – all without fear of it showing up in their browser history. You’ll find the shielded site button at the very bottom of any web page. 

Student Volunteer Army

The volunteer delivery service is there to shop and deliver groceries during Alert Levels 1-4 for those aged 65+, anyone who may be vulnerable, and essential workers.


More organisations that can help:


  • Women’s Refuge
    Call the free Crisisline on 0800 REFUGE or 0800 733 843 or visit
  • Mental Health Foundation
    Free call or text 1737 any time for support from a trained counsellor. 
  • Lifeline
    0800 543 354 or (09) 522 2999 / Free text 4357 (HELP)
  • Youthline
    0800 376 633
  • Samaritans
    0800 726 666
  • Ministry of Health
    Healthine Free health advice and information, anytime – 0800 611 116

We’re doing our bit to help our community all we can during this time. Read all about what we're doing to improve the safety and shopping experience for our customers and give a helping hand to those in their community who really need it.  

Find out how New World is supporting our local communities here.