At New World, we welcome your comments and feedback. Check our FAQs to find an answer to your query or submit the contact form. The quickest and most convenient way of getting in touch with New World customer service is to use the form below.
If your physical card has been lost or stolen, log in to your Clubcard account at clubcard.co.nz request a replacement card.
In the meantime, download the New World app so you can use the digital barcode to continue to get rewards, Club Deals and be automatically entered in to any prize draws and competitions.